Return Policy

Expert Care, Lifelong Support

With a Master Gardener's knowledge, we offer personalized tips and hands-on support to help your plants thrive for years to come.

Return Policy

 

Thank you for shopping with us! Please review our return and refund policy below:

1.  No Returns or Exchanges: Do to the nature of our products, we do not accept returns or exchanges. All sales are final. 

2.  Immediate Inspection Required: To ensure your satisfaction and the health of our plants, please take a picture immediately upon receipt. This helps us address any issues promptly.

3.  Issue Resolution: If you encounter any problem with your order, such as damage during shipping or other concerns, please contact us as soon as possible. Provide us with the photo of the plant you took upon delivery and a description of the issue. We are committed to making it right and will work with you to find a suitable resolution.

4.  Contact Information: For issues or concerns, please reach out to our customer service team at info@getittoyounurseryclub.com  or click on Contact us tab below. We are here to help!